CHAPTER 2:

FROM A SIN, TO A VICE, TO A DISEASE, TO A SOCIAL VIRTUE

This is licensed banditry in the guise of entertainment, given theimprimatur of legitimacy’ because the victims are presumed to be willing and able (to pay) and because the community shares in theprofits through taxation’ (Forell, 1997).

 

INTRODUCTION

Gambling is one of the few social activities which has occurred throughout history and in almost all cultures, making it virtually universal in human society. Gambling has its origins in the dawn of history, and has been a part of most recorded nations’ and tribal history. For some cultures gambling has been a spiritual custom, a source of sensual pleasure and fulfilment of the love of risk-taking, while for others a means of political, social, or punitive decision-making. Our present calender is based in a Greek myth of gambling (Wykes, 1964). Gambling has a rich, diverse and complex history containing both heroic tales and stories of utter devastation. Stories abound of lost lands, dwellings, servants and slaves, wives and jewellery. Legal and moral attitudes to gambling throughout its history contain various shades of tolerance, intolerance, and ambiguity. Gambling is a contentious topic wrought with moral and legal dilemmas, ambiguities, and surrounded by diverse and often strong views and attitudes.

The word gambling is derived from the Anglo-Saxon gamenian meaning ‘to sport or splay’. The essence of gambling contains elements of chance and skill, which are elements of play and life in general. Fox (1988, p.79) says ‘Life is a gamble’. Driving cars means risking out lives, brides and grooms are taking a gamble, as are criminals, politicians, strikers and bosses and countless others. The learning of skills and the opportunity to test one’s prowess is intrinsic to human nature. However, the difference is that gambling is primarily about money. Speculation on stocks and shares can therefore be called gambling. But ‘gambling’ in its deliberate sense is the ‘betting’ of money, requiring different levels of skill, on organised games of chance whose outcome is unknown.

 

THE AUSTRALIAIN CONTEXT– FROM A SIN, TO A VICE, TO A DISEASE

For Australia the importance of gambling is universally acknowledged and our reputation as a ‘nation of gamblers’ who would bet on ‘two flies crawling up a wall’ has been widely promoted by both the media and popular literature. Gambling is embedded in our national mythology, with many Australians proud of their reputation – a bit like our alleged prowess at being a nation of beer drinkers. From two-up, roulette and card games, whether played in a dusty enclosure at Kalgoorlie, or in a lush private club, to betting on race-horses (the Melbourne Cup stops the nation for a day), greyhounds, either off-course (TAB) or on-course, to the lotteries, raffles and bingo, Australia, unlike most Western nations, has offered and encouraged a wide diversity in the types of gambling (Fox, 1988).

The language of gambling is infiltrated in our every day discourse. You bet and pass the buck can be heard from the mouths of school children. Politicians promote new deals or aver that when the chips are down this is what must happen. They also argue that we do not get something for nothing. We talk about people being taken at face value. When we request the truth we say lay your cards on the table and call a spade a spade in the effort to be bluntly honest. Terms such as bet your life, bet your bottom dollar, bet your boots have entered general speech as metaphors. Fighting against the odds, take your money and run, underhand dealings, fair deal, go for broke, straight from the horse’s mouth, something up your sleeve, sitting pretty, are also part of our cultural language.

Notwithstanding the national characteristics, over the last 200 years, Australian gambling has undergone several changes in social construction. Arriving in Australia with the invaders of 1788, gambling was a sin (particularly for the lower classes), with its participants debauched sinners, to be pitied but condemned by God to Hell. Gambling then underwent a process of legalisation and government control. Horse-racing became a national sport so on-course betting was legalised, while other forms of gambling became a ‘vice’, with its participants ‘fraudulent gamesters’, week-willed for giving into the vice and punishable by law (Rose, 1988, p.240). Governments, recognising the potential of gambling as a source of tax revenue, and to eradicate its criminal elements, during the 1900’s gradually legalised more forms of gambling. The liberalisation was cautious and moderate, constrained by social concerns regarding the problems inherent in gambling.

During the 1970’s, with the growth of the psychological branch of the medical sciences, ‘excessive gamblers’, that is those who suffered financial ruin from gambling, were diagnosed as ‘pathological’. The American Psychiatric Association in 1980 included it in their official categories of mental diseases (Diagnostic Statistical Manual 111, 1980). Excessive gamblers were labelled ‘compulsive’ and ‘addicted’ and treated accordingly under the medical model.

Thus, gambling has been a sin, a vice, a deviant form of behaviour, and an outlaw industry with those who gambled labelled as sinners, weak criminals, and since the 1980’s, as diseased.

 

THE SOCIAL VIRTUE

Recently, gambling has undergone the most radical change of all. It is now presented as a ‘social virtue’, and has been incorporated as a ‘normalised’ and revered institution of the dominant capitalist structure. Since the 1990’s there has been a rapid and unprecedented legalisation and expansion of gambling activity culminating in it being the biggest growth industry in Australia, with the trend likely to continue (Sykes, 1994). In turnover, it is second only, to the mining industry (Wootton, 1995). The trend is worldwide, for legalised gambling is one of the fastest growing industries throughout the world (Rose, 1995).

In the late 1980’s and early 1990’s, faced with a competitive global market, economic uncertainty, decreases in federal funding, stagnating economies, and locked into low-tax philosophies, State Governments turned to legalising previously prohibited forms of gambling to provide them with politically palatable economic solutions to their ever-increasing revenue problems. Entire economies of States are now being built on a foundation of organised gambling. For example, in Victoria, even before the opening of the monolithic Crown Casino on May 8th 1997, gambling was the third highest form of tax revenue behind Payroll Tax and Stamp Duty (Wootton, 1995; Bogle, 1997, Australian Bureau of Statistics 1996-1996 in ‘The Weekend Review’, March 8-9, 1997).

There are four significant changes that distinguish this most recent stage of Australian gambling development:

  1. The introduction of commercial gaming – casino and poker machines whose rapid growth has replaced the postwar dominance of horse racing. From the first casino developed in 1973 in Wrestpoint, Hobart Tasmania, as at June 1996 there were 14 in major centres throughout Australia, the most recent being the ‘Crown Casino’ in Melbourne. Historically, poker machines could only be found in New South Wales’ clubs since 1956 (Caldwell, 1985a). As at June 1995, poker machines numbered 119,346, the majority of which are located in hospitality clubs, pubs, taverns and bars throughout Australia, except for Western Australia (Australian Bureau of Statistics (ABS) ‘Gambling Industries’, 1996). The number has grown since 1995, and dramatically increased with the new Crown Casino’s 2500 machines – the largest number in any casino in the world. Introduced in South Australian hotels and clubs on 25th July, 1994, April 1997 figures show 10,309 machines have been installed in 475 South Australian venues (Office of the Liquor Licensing Commissioner, Attorney General’s Department, Quarterly Reports, 1997).
  2. Profits from gambling have historically been under state control and used by governments for social objectives – for financing hospitals, housing, etc. Justification and acceptance of gambling by the general public and governments’ has been on the basis of gambling’s fund-raising abilities for public welfare programs. This historical nexus has now been broken, as commercial gambling is now privatised and determined by competitive ‘free-market’ principles. Demonstrating ‘an unprecedented degree of political entrepreneurship’ (McMillen, 1985, p.237), governments, for the first time are endorsing and supporting gambling that is operated primarily by private businesses. Gambling is now being run not by community agencies or by governments on behalf of the community, but by very large commercial investors for private profits (McMillen, in Bogle, 1997).
  3. Gambling has become an essential component of broader strategies for economic development such as local and international tourism, economic revitalisation of communities, and as a major form of tax revenue.
  4. The onslaught of economic rationalist policies has seen policy emphasis by governments’ change from social concerns to economic imperatives.

 

There has been overwhelming participation by the public in the new commercial gaming. The Tasmanian Gaming Commission (1988, cited in McMillen, 1990, p.4), states that Australians ‘have shifted their gambling preferences from betting to gaming, a broad category which includes lotteries, pools, poker machines and casinos’. Till 1991-1992 real gambling expenditure as a share of private consumption was approximately 2%. This grew to 3.1% in 1995-96 (ABS National Accounts and Tasmanian Gambling Commission). Australians lost $9.4 billion on gambling in 1995/96, compared with $8.3 billion in 1994/95, (ABS National Accounts and Tasmanian Gambling Commission, 1997). The increase is due to commercial gaming and significantly, casino and poker machine gambling comprise the greater share (McMillen, 1990). Profits from gambling during 1994-1995 were $7.6 billion. By far the lion’s share of the profit was poker machines at $3.9 billion (ABS, ‘Gambling Industries’, 1996). In South Australia the total amount spent each year on non-casino located poker machines has risen from nil in 1994/94 to $2,621 million in 1995/96 (Delfabbro and Winefield, 1996). South Australians, during 1994-1995 spent an average of $800,000 a day on poker machines (The Hill Report, 1995).

Notwithstanding, Australians’ obvious adaptation to this new form of gambling, there was no significant demand for commercial gaming prior to the legislation. The Australian public also generally held moral and legal concerns regarding gambling and contained strong anti-gambling voices. Further, previous gambling legislation has been based on legal grounds and justified by social objectives, and not for private profit. How then have the gambling policies been so dramatically reversed with such relative ease?

The main aim of the Australian Government and the casino industry has been to manage the smooth introduction of the casinos and poker machines (McMillen, 1990). Public debate was minimal and the structural and technical issues such as control and regulatory policies of the casinos and poker machines, licensing procedures, and taxation were negotiated between the State Governments and the commercial gaming industry. What remained however,, was to convince the general public and anti-gambling voices of both the benefits of the introduction of the new gambling industry, and its privatisation. When States acted to ‘legalise gambling to help one class accumulate capital over another, it face[d] the problem of how to persuade the non-accumulating, and thus subordinated classes to accept the inequities which result’ (McMillen, 1985, p.240).

In partnership with private consortia, governments have successfully changed social attitudes, and secured community support for the new gambling package, by changing the image of gambling, constructing new social headings, removing if from the moral realm, and placing it in the realm of the ‘leisure’ and ‘tourist’ industry, and underpinning it with the supremacy of the ideology of development and productivity. Selective public information regarding the new industry has been overwhelmingly positive and framed by the particular values and purposes of the governments and the gaming industry. Where the public dialogue of the governments and powerful interest groups have served as the ‘rhetoric of legitimisation’ (Jamrozik and Sweeney, 1996, p.26), and provided the formalised public face of the new gambling industry, gambling advertising is the propaganda that has sold the image.

Commercial gambling is now presented as a legitimate and sophisticated form of adult leisure and entertainment, ‘ a catalyst for economic development or redevelopment, a source for badly needed revenues for governments or charities, and a creator of jobs for depressed com4munities’ (Eadington, 1995a, p.9). Gambling and community have been made synonymous. Casinos and poker machines are promoted as a ‘public good’ and people are encouraged to be consumers of gambling. The consumers of gambling are now healthy sophisticated citizens fulfilling their civic duty as they enjoy the fun-filled leisure activity.

Governments and private consortia have promoted themselves as fulfilling the leisure and fun needs of the public. Rather than adopting parliamentary procedures, governments legitimated their position by playing upon people’s fears regarding the economic difficulties of the States, for example, in South Australia the use of the ‘State bank’ fiasco, and the recently publicised economic ruin being faced by Victorians, (Gawenda, 8th May, 1997), and stressed the need for commercial gaming. Instead of being viewed as ‘bankrupt of political ideas and courage’ (Eadington, 1995a, p.10), governments have presented themselves as economic ‘saviour’s’ of the States as they stressed ‘the need for decisive pragmatic immediate action to guarantee rapid, unimpeded investment, claiming that any delaying inquiry would not have been in keeping with urgency of the States development’ (McMillen, 1985, p.239).

Gambling is an extremely lucrative business (McMillen, 1985). In a society imbued with capitalism’s high regard for the accumulation of wealth, a status which is associated with individual success, achievement, and creativity, and the paradigm by which all else is measured, the private consortia and gambling entrepreneurs extracting massive profits are labelled ‘heroes’ in their success. Lloyd Williams, previously a small real-estate developer, and now the Crown Casino’s Managing Director, has been metamorphosed as the ‘Casino Tsar’ (Gibson, 30th April, 1997). Jeff Kennett, Victoria’s Premier and key supporter of the casino has been crowned ‘King of Vegas on the Yarra’ (The Australian, 9th May, 1997).

Even the word ‘gambling’ has a new social heading. It is now called ‘gaming’ in an effort to rid the activity of its negative connotations. Casinos are called ‘entertainment centres’. The new Crown Casino has been relabelled as an ‘Entertainment Centre’ – ‘The Spirit of Victoria’ (Gibson, 30th April, 1997), leaving behind the notion of gambling. Yet the new Crown holds the largest number of poker machines in the world, and three quarters of the substantial profits are generated from gambling (Gawenda, 8th May, 1997). In the December half of 1996, poker machines and gaming tables generated 91% ($271m) of the temporary Crown’s revenue (Maiden & Walker, 3rd May, 1997).

The organised moral dissent seen previously in the history of gambling was dissipated in the rapid introduction of commercial gaming, as the ‘anti-gambling voices’ were accused of holding the States back from progressing. Concerned voices are now ‘yesterday’s men’ (Santamaria, 1997, p.24), outdated moralists or holding ‘conservative, beauracratic attitudes which stifle enterprise and initiative (McMillen, 1990, p.7). The idea that the economy should be subordinated to any other issues borders on heresy (Pusey, 1992) and the anti-gambling voices, once labelled ‘wowsers’ has been changed to ‘heretics’. The ‘heretics’ have been relegated to the de-politicised lesser important moral realm to ‘fix up’ the state induced gambling problems.

No longer is gambling an ethical or moral issue. There are serious problems inherent in gambling, particularly the financial, social, and personal ruination for many people. However, this has been removed from the vision, and relegated out onto a pathological few. The redefinition of gambling as an economic and leisure matter has removed gambling from the moral domain and relocated it within realm of corporatism and private ownership, underpinned by advanced economic rationalist principles of laissez-faire capitalism.

Gambling development and its privatisation has become in itself a tool for the reinforcement of these ideologies and values. It has been promoted by the ‘new right’ politic as a defence of capitalism itself, guaranteeing and enforcing ‘free enterprise’ against assaults by ‘criminals and socialists’ (Courier Mail, 30th March, 1983; The Age, 4th April, 1983, both cited in McMillen, 1985). Where legalisation of the new forms of gambling has fundamentally been an issue of political economy, its privatisation has been an integral element in the advancement of economic rationalist policies to further entrench the hegemonic ideologies of corporations and entrepreneurs.

 

Economic rationalism, an ideology fervently adopted and constantly asserted by Australian governments to the extent ‘somewhat akin to religious fundamentalism’ (Jamrozik, 1992, p.8) is devoid of social concerns and is serving to increase the gaps between the rich and poor, dismantle the welfare system, and threatens to destroy the social fabric of our society (Rees, Rodley and Stilwell, 1993). The new gambling package is the epitome of economic rationalist drives.

Current research indicates that rather than a social virtue, commercial gaming is a device for redistribution of resources from communities to the rich, and sees the overwhelming creation of a new gambling problem in the form of financial ruin for many people, and as a consequence, psychological and emotional distress. Helen Carrig, Co-ordinator of Break-Even Services profoundly sums up the devastation –

            ‘Gambling has caused immeasurable human misery, relationship breakdown, child depravation and has negatively impacted on every business in S.A.’(Williams, 1997, p.5).

 

CURRENT RESEARCH

Gambling as implemented today has been little researched. This is due to its ‘newness’ and the rapidity with which casinos and poker machines were introduced. Its introduction proceeded with little research on the prevalence of gambling problems in Australia, or on the potential negative impacts of the new gaming activities on individuals, families and communities (Volberg, Dickerson, Ladouceur, & Abbott, 1996). Governments’ and the gaming industries urgency and determination to introduce the commercial gaming activities was accompanied by reticence of governments to research the impacts of the new gaming activities, and avoidance of warnings from concerned community services.

In South Australia commissioned research to date has only been the ‘Inquiry into the Impact of Gaming Machines in Hotels and Clubs in South Australia’ (The Hill Report, 1995), and the report of ‘Community Gambling Patterns and the Prevalence of Gambling-Related Problems in South Australia’ (Delfabbro and Winefield, 1996).

However, research has begun to evolve, particularly in the previous twelve months. A South Australian parliamentary ‘Social Development Inquiry into Gambling’ is currently being conducted, required submissions from community organisations, gambling rehabilitation services, and reports from the gaming industry.

The evolving research is revealing the negative impacts of the current gaming activities. Because of constraints of the thesis the following are examples and are by no means comprehensive:

 

Commercial Gaming as a Catalyst for Economic Growth

Commercial gaming sees a concentration of economic activity that is being drawn from other sectors of the regional economy rather than net creation of economic activity to the region (Eadington, 1995b).

  • Although promoted to attract the tourist dollar, a factor common to all Australian casinos is that local communities are the major source of gambling revenues and interstate and international tourists merely increase the profit margins (McMillen, 1990). Research has shown that ‘Everywhere throughout history and throughout the world, where casinos have catered to local people, they have been outlawed in a few years’ (Rose, 1995, p.29). Professor Rose states that ‘A casino acts like a black hole sucking money out of the local economy’ (Rose, 1995, p.29). Greg Farrell, CEO of the Federal Hotels group which runs several Australian casinos says ‘Most Australian casinos derive the lion’s share of the business from the economies in which they operate’ (O’Neill, 1995, p.55).

Gross income for casinos in 1995-1996 was $2.23 billion. The major source of income was takings from gambling which accounted for $1.88 billion (84%) (ABS ‘Casinos, Australia’, 1997).

In Melbourne, the temporary Crown Casino profited from Asian gambling – not from the high flyers but from ordinary suburbanites. The Crown’s buses trawling Chinatown to ‘pick-up’ gamblers added to the already high rate of Asian community members experiencing financial ruin from casino gambling (Pegler, May 2nd, 1997). Over 60% of the projected $1.2 billion revenue in 1997 from the new Crown Casino, is expected to come from Victorians (Gibson, 30th April, 1997).

  • Ordinary citizens are the bedrock of the gambling dollar for poker machine players in hotels are also drawn from the local community. Local business groups and the South Australian Small Business Association report that poker machines are draining millions of dollars from the economy of Adelaide’s small business groups equating to hundreds of jobs lost since hotel and club pokies began operating in South Australia. The Small Retailers Association in South Australia reports that $1 million a day previously spent at businesses such as corner shops is now being poured into gaming machines (Innes, 1997).

Surveys in South Australia by The Small Retailers Association, Retail Traders Association, and regional surveys in the Iron Triangle (Port Pirie, Port Augusta, and Whyalla) indicate that gaming machines are having adverse impacts on their businesses, and in particular those businesses near gaming venues (The Hill Report, 1995). Businesses in regional Victoria are also suffering. The Executive Officer of the Combined Retailers Association stated in The Melbourne Age, 15th June, 1995 that ‘You only have to look at some country towns to see the immediate impact of the introduction of poker machines, and multiply it’ (Wootton, 1995, p.45).

The Hill Report (1995) indicates that the expenditure on gaming machines has been sourced to a certain extent from reductions in household savings. Lower savings simply represent a pulling forward of expenditure from the future. Thus, to view increased expenditure sourced from savings as an economic benefit is a short-term fix and economically unsustainable.

The discretionary dollar has been diverted from other leisure activities, food venues, and even othr gambling outlets. The Hill Report (1995, p.71) concluded that ‘From an economic activity point of view, the Committee cannot unequivocally state that the introduction of gaming machines wil, over the medium to longer term, result in net additions to Gross State Product’.

The AGB McNair (1995) survey on Community Gambling Patterns determined that 2% of gambling money came from the personal and household entertainment budget, and 59% came from the normal housekeeping/living cost area.

In Victoria, a 1997 report commissioned by the Victorian Casino and Gaming Authority found that Victorians have raided their savings to the tune of half-a-billion dollars since the 1992 introduction of poker machines (Hill, 5th May, 1997). Victoria’s Retail Traders Association have weathered the poorest growth in sales between 1990-1996, and watched as gambling recorded its strongest growth (Hill, 5th May, 1997).

  • Promised flow-on business has come in the form of hospitality services, for example, taxis, catering and laundry. Construction companies have also profited through short-term contracts of renovations to hotels and the casinos’ building phase (McMillen, 1990). However, real economic growth comes from long-term development, not short-term fixes. A particular business that is booming as a result of the gaming industry is the pawn-broking business. A well-known Adelaide pawn-broker stated that the opening of the Adelaide Casino spawned a pawnbroking boom which saw his business double (Hitchings, 1986).
  • The introduction of poker machines in South Australia is having a dramatic effect on charities’ incomes. Charity losses so far exceed $6 million with many charities severely curtailing the services they offer. Eight charities are experiencing financial difficulties and possible liquidation (Multiple Sclerosis Society of South Australia and Northern Territory Inc., 1997).

The Multiple Sclerosis Society’s income from donations decreased by $100,000 in the first year of gaming machines, while the Crippled Children’s Association saw a $300,000 down turn (The Hill Report, 1995). The Government in June 1996 promised the establishment of a Charitable and Social Welfare Fund whereby $3m profit from poker machines were to be distributed to charity organisations. However, as at April 22nd, 1997, the Government has excluded charities from receiving compensations (Australian Democrats, News Release, Mike Elliott, April 22nd, 1997).

The ‘United Way SA North Inc’, a non-political, non-sectarian, philanthropic charity and the largest fund raising organisation in the Adelaide Northern Suburbs has been severely impacted upon by the local poker machines. The charities 1996 Annual Report shows that their income has been reduced by 40% since 1994 (United Way SA North Inc., 1996). The organisation’s revenue was resourced from local areas as well as by donations from outside the area, which was then distributed into the local community. Now there is not only a decreased amount of money coming into the area, but money is going out of the area, for the millionaire hoteliers that the poker machines have created do no live in these suburbs. (Personal communication, May, Shotton, 16th July, 1997). ‘Most pokies in the northern suburbs are owned by overseas companies or by people who live outside the region’ (The Advertiser, 18th January, 1997).

 

Commercial Gaming and Private Profit

Extracting the gambling dollar for tax revenue from the ordinary citizen is age old, particularly by lotteries (Eadington, 1995a). ‘It is the working class that buy lottery tickets, thus the working classes fund for their own charities and is a form of horizontal taxation rather than progressive’ (Johnson, 1985, p.86). However, this form of lateral taxation has been diminished, for gambling profits which are substantial, are being drained from local communities and funnelled vertically as corporate and private profits.

  • Casino gambling is an extremely lucrative business, for the profit margins of casino corporations are considerably higher than in many other industries (McMillen, 1990). Clear indications of the high level of profits are the fierce competition between both overseas and local investors to secure new casino licenses and the rapid installation of poker machines by hotels (McMillen, 1990).

The temporary Crown Casino, opened in Melbourne in June 1994 ‘raked’ in $555.6m in revenue during 1995/1996 financial year (Gibson, 30th April, 1997). Lloyd Williams, Crown Chairman and Managing Director, and Director and Chief Executive of Crown’s main shareholder, the property developer ‘Hudson Conway’, reports that he expects revenue from the new ‘Crown’s’ first year of operation to be $1billion to $1.2billion a year, 81% of which will be from gambling (Gibson, 5th May, 1997). For Lloyd Williams himself, paper profit from the temporary casino was more than $90.5m in 1996. Kerry Packer, a part owner had $170m in gains, and another part owner and director Ron Walker, the Federal Liberal Party Treasurer, made approximately $46.8m (Milburn, 1st May 1997).

Casino profits during 1994-1995 of $1.38 billion, which includes takings from poker machines, were twice the profits recorded in 1991-1992 (ABS ‘Gambling Industries’, 1996).

The number of poker machines (in casinos) swelled from 7282 as at June 1995 to 8225 as at June 1996. Takings per machine increased from $47,200 in 1994/95 to $56,300 in 1995/96 (ABS, ‘Casinos Australia’, 1997).

Victorian financial statistics in 1995-1996 reveal that poker machines and the Crown Casino constitute more of the lost gambling dollar than entire losses on racing or Tattslotto (Colebatch, 6th May, 1997).

  • Hotels, before the introduction of poker machines were suffering economically, due to the implementation of tighter drink-driving laws and the general economic downturn. A survey of venues by The Australian Hotels Association (AHA) and the Licensed Clubs Association (LCA) indicated that 72% of respondent venues were operating at a loss prior to the operation of gaming. The ‘introduction of poker machines has produced a massive increase in turnover’ (The Hill Report, 1995, p.75) from the direct gambling dollar and indirectly from the sale of meals and alcohol. In 1996 the hotels and clubs, with hotels having the lion’s share, reaped $224 million, an increase of $42 million from 1995 (Office of the Liquor Licensing Commission, Annual Report 1995-1996). Poker machines have provided the resource to up-grade facilities thereby increasing the assets for many hotels (The Hill Report, 1995).

Commercial Gaming and Employment

  • The casinos have increased employment is indisputable. In June 1995, there were 15,837 persons employed by casinos in Australia, an increase of 72% since June 1992. Over the same period of time, the total number of persons employed in the Australian workforce increased by only 5% (ABS, ‘Casinos Australia’, 1996). The new Crown Casino employs close to 8,000 people (Maiden and Walker, 3rd May, 1997) so the number of employed has increased. With the introduction of poker machines hotel staff has also increased (The Hill Report, 1995).

However, the average job in a casino pays less than the average job outside (ABS, ‘Casinos Australia’, 1996). Also the workforce is a microcosm of Australia: roughly two-thirds full-time salaried staff, 24% part-time casuals, and the rest a mix of permanent part-time or casual full-time (ABS, ‘Casinos Australia’, 1996). What is particularly striking is that labour costs take up a small proportion of costs and where 84% of net revenue comes from the gambling area only 38% of staff work in this area (ABS, ‘Casinos Australia’, 1996). In other words while the greater profit is from gambling, the least employer is the gambling, and the greater employment goes to technology – the poker machines.

Also mirroring Australia’s work force is that the groups which have benefited most both in terms of job security and high wages are a small select group of highly skilled workers engaged in surveillance and office administration, casino executives, and specialists, (mostly male) in casino management (McMillen, 1990). Career opportunities are mainly in management and expertise. Moreover, the select group of expertise are mostly imported from overseas (McMillen, 1990). Even some of the butlers in the new Crown Casino are imports, and have worked for Nelson Mandela, HRH Prince Andrew, Whitney Houston, Sylvester Stallone and former US President, Richard Nixon (Blake, 14th April, 1997).

The bulk of casino work is ‘repetitive and routinised, with very little worker autonomy and limited access to a career opportunity’ (McMillen, 1990, p.18). Casino workers are a highly controlled workforce whose every movement in the gambling process in strictly prescribed and supervised because of the fear of crime and corruption. ‘Work conditions are stressful and restrictive, and workers face occupational health risks from the smoke-filled environment and shift-work pressures of a continuous labour process’ (McMillen, 1990, p.18).

While boasting of the created employment opportunities, casino operators have applied to the Federal Arbitration Commission for an industry award which would override existing agreements. The removal of penalty rates, reduction in the basic minimum wage, deregulation of the labour market, and the rationalisation of labour is being sought to increase the casinos’ profits (McMillen, 1990).

 

Commercial Gaming and Problem Gambling

Research shows that availability and accessibility increases the number of gamblers, and accordingly, the number of problem gamblers rise (Blaszczynski and McConaghy, 1987). For each problem gambler there is at least 10 to 15 significant others adversely affected, and these numbers do not include the legal, welfare or penal system (Dickerson, 1984; Lesieur and Custer, 1984). Research also shows that there is a direct relationship between poker machine playing and problem gambling (Griffiths, 1990). Fisher and Griffiths (1995, p.239) state ‘Indeed slot machines are now the predominant form of gambling activity by pathological gamblers treated in self help groups and professional treatment centres in numerous countries’. The following reports sourced from South Australia and Victoria are consistent with overseas research.

  • The pokies have ‘created an entirely new welfare client group; people who until now have not needed to seek help with their lives’ (Anglican Community Services, 1997, p.50). They are now clients of the welfare system. Marketing strategies have targeted ‘new’ gamblers. Gambling has been a man’s realm, but commercial gaming has been made socially acceptable to women, and they are now equal to men in their participation. From never gambling previously, women are now the new ‘problem gamblers’, and the gambling-related problems are the result of the poker machines (Anglican Community Services, 1997).
  • Poker machines are the primary cause of problems for those reporting for help and the problem is increasing. Vin Glenn, President of the National Association of Gambling Studies, and senior gambling counsellor at the Adelaide Central Mission reported to the Social Development Committee into gambling that there is an estimate of 100,000 South Australians with a gambling problem, with 77% caused by poker machines, over half of which are women (Coorey, April 10th, 1997). Track racing was the next biggest problem (13%), followed by the Casino (8%), and Keno (2%) (Coorey, et al., 1997).
  • The survey ‘Community Gambling Patterns and the Prevalence of Gambling-related Problems in South Australia’ (Delfabbro and Winefield, 1996) found that most gambling problems were associated with poker machine playing.
  • South Australian community and welfare agencies are being overwhelmed by requests for assistance necessitated by poker machine related gambling problems. The ‘Inquiry into the Impact of Gaming Machines’, (September, 1995), conducted by the Northern Suburbs Family Resource Centre, report that the impact has been so great, that the influx of people with poker machine gambling related problems, combined with reduced resources, both from funding cuts and reduced donations through the change in direction of spending to poker machines, that the issue for northern welfare services is a grave concern.
  • Consistent in the findings is that those profoundly affected are those most vulnerable in our society – people on welfare, the unemployed, sole-parents, those who have low employment incomes, divorced and separated people, and immigrants (Anglican Community Services, 1997). Delfabbro and Winefield (1996) found that the highest incidence of gambling related problems included people aged 18-24 years, people looking for work, single people, or those in de-facto relationships.
  • The Hill Report (1995) concluded that ‘Poker machine users are more likely to be female, and are more likely to come from young (under 25) and older (over 55) age groups, from pension and welfare backgrounds, and are more likely to be single. Vin Glenn’s submission to the Hill Report (1995) showed that there was a clear over-representation of low income earners, with 79% of the people receiving annual incomes below $20,000.
  • Not that the less affluent are the only ‘problem gamblers’. Reports (Delfabbro and Winefield, 1996; Glenn, in Coorey, May 8th, 1997) indicate that white collar workers earning between $20,000 to $40,000 per annum was a rising category of problem poker machine gamblers.
  • The South Australian Break-Even Services Report is not available as yet, due to research methodology problems. However, Relationships Australia Break-Even Services report that the poker machine playing is the main gambling related problem, particularly for women, while men were also reporting problems with race betting (Personal Communication, Helen Carrig, Co-ordinator of Break-Even Services, Relationships Australia, 28th July, 1997). Helen Carrig, was reported as saying, "In 30 years of counselling, I have never worked with a group of clients who are filled with such self-loathing and shame, and the level of despair is dreadful’ (Williams, 1997, p.5). Ms Carrig also was reported to have said that ‘In the first five months of this year, 66 percent of our clients had considered suicide before coming to us’ (Turner, July 3rd, 1997).

 

Victorian Research into Problem Gambling

  • For the first time in its 65-year history, the Victorian Relief Committee has employed two counsellors to deal with the increasing numbers of problem gamblers. In1994-1995, 178 compulsive gamblers sought treatment. But that figure has already been surpassed, with 120 new gamblers seeking help in the four months prior to May 1996. In April 1996 four times the number of new gamblers sought help than in January 1996 (Quigley, 1996). The committee head ‘Dame Phyllis Frost’ was reported as saying that problem gambling is the most concerning issue because it is a problem that is increasing, and the proliferation of poker machines is the cause (Quigley, 1996).
  • In July 1991, before the advent of poker machines, Gamblers Anonymous (GA) had 10 meetings operating in Victoria. GA has traditionally been attended mainly be men and only 2 females were in attendance (about 2%). In July 1994, 2 years after the introduction of the machines, GA had 23 meetings operating, and a female population of around 15%. In July 1995, 1 year after the opening of the Crown Casino and with continued expansion of poker machines, GA had 29 meetings in Victoria and a female population approaching 20% (Wootton, 1995).
  • The number of calls to Victorian’s gambling crisis service, G-Line, jumped by 183 percent during 1995-1996. The figures compiled by the Addiction Research Institute in Victoria show that poker machines are the biggest cause of gambling problems for men and women, affecting almost three-quarters of all gamblers who called the service. Of the 9852 people who called, 5280 sought help with their own gambling problems, and 4572 called on behalf of friends, associates or relatives (Gibson, 20th February, 1997).
  • The ‘Problem Gambling Research Program’ (Jackson, Thomason, and Ryan, 1997) conducted an analysis of clients presenting to Problem Gambling Services in Victoria from 1st July 1995 to 30th June 1996. The program’s analysis revealed that 78 percent of problem gambling clients reported their gambling activity was poker machines. The closest activity was the TAB claiming 18%. They also found that their clients were as likely to be women as men. The report summarised that ‘Just over half of the clients of these agencies had incomes below $20,000, with 36% of the clients being on fixed incomes such as pensions’ (Jackson et.al., p.1).

This chapter has provided the context of gambling within which the following research takes place. It has demonstrated that the ‘social virtue’ is an illusory concept of the new gaming industry. Rather than a facilitator of economic growth, it is a redistribution of financial resources, for money is drained from communities and funnelled vertically to the rich. Regardless of the new gaming industry being politically manoeuvred out of the moral domain, and the dismissal in its new ‘pure’ vision of inherent negative impacts of gambling, there is without doubt a direct relationship between the industry and gambling problems. The problems not only exist but are increasing.

From the critical structural analysis and the current research on gambling-related problems, which shows that people who have never gambled before are now seeking help for their gambling related problems, and those problems are with poker machine playing, the researcher conjectured that problem gambling was due to ‘poker machine playing’ rather than as the result of latent addiction of the population waiting to be manifested in gambling.

The following chapter is a critical review of the gambling literature pertaining to explanations for gambling.

INTRODUCTION AND CONTENTS

CHAPTER 1: THE SCAPE-GOATED

CHAPTER 3: TWO TYPES OF GAMBLERS? A LITERATURE REVIEW

CHAPTER 4: POKER MACHINES– THE LETHAL MONEY STRIPPERS

CHAPTER 5: THE SCAPE-GOATED

CHAPTER 6: THE FIELD OBSERVATION

CHAPTER 7: QUESTIONNAIRE SURVEY

CHAPTER 8: CONCLUSION

REFERENCES

APPENDICES